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I didn't receive a text code. What do I do?

If you didn’t receive a 6-digit text code, here’s what you can do:
 

Check your mobile network signal

If you don’t have any signal, you won’t receive a text from us. Make sure you have signal and wait for the text message.


Request a new one

If it’s been some time since you requested the code, you can request a new code on the same page.
 

Check your mobile number is correct

If you have access to your account on another device, check that it’s correct and includes the correct country code.

If you normally log in using the app, try logging in on an internet browser (or vice versa). Make sure your Wifi or mobile data is stable as a poor connection may cause timeout issues.

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Lottoland and this website is operated by EU Lotto Ltd (company number 109514 and registered address Suite A, Ocean Village Promenade, Ocean Village, Gibraltar GX11 1AA) which is licensed and regulated by the Gambling Commission for customers in Great Britain under account number 38991.

Lottoland is not an official lottery operator. Instead, Lottoland allows Customers to make bets on different lotteries and, if a Customer wins a bet, then they will be paid directly by Lottoland and not an official lottery operator.

All jackpots are estimates and subject to currency fluctuations. Tier 1 winning bets on the US Powerball and US MegaMillions are paid out as 30 year annuity or discounted lump sum at Lottoland’s election, and Tiers 1 – 3 are also subject to 38% reduction as per T&Cs . Tiers 1 - 3 for winning bets on SuperEnalotto are subject to 20% reduction as per T&Cs.

Lottoland is committed to supporting Safer Gambling. Underage gambling is an offence.

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