Back to site

Why are my winning funds not showing?

A wagering requirement, commonly known as a 'playthrough' or 'rollover' requirement, is a condition often associated with bonuses and promotions provided by online casinos and sportsbooks. 

Verifying whether you've met the wagering requirements is crucial before the funds appear in your cash balance. To do this, follow these simple steps: 

1. Log in and go to offers 

2. Find your offer, bonus or free spin and select the arrow to expand the information. 

3. Check the wagering progress bar to confirm if you meet the wagering requirements. 

 

Making sure you've met the necessary requirements guarantees a seamless transfer of bonus funds to your cash balance and lets you to enjoy your winnings hassle-free. 

Was this helpful?

Lottoland and this website is operated by EU Lotto Ltd (company number 109514 and registered address Suite A, Ocean Village Promenade, Ocean Village, Gibraltar GX11 1AA) which is licensed and regulated by the Gambling Commission for customers in Great Britain under account number 38991.

Lottoland is not an official lottery operator. Instead, Lottoland allows Customers to make bets on different lotteries and, if a Customer wins a bet, then they will be paid directly by Lottoland and not an official lottery operator.

All jackpots are estimates and subject to currency fluctuations. Tier 1 winning bets on the US Powerball and US MegaMillions are paid out as 30 year annuity or discounted lump sum at Lottoland’s election, and Tiers 1 – 3 are also subject to 38% reduction as per T&Cs . Tiers 1 - 3 for winning bets on SuperEnalotto are subject to 20% reduction as per T&Cs.

Lottoland is committed to supporting Safer Gambling. Underage gambling is an offence.

Lottery online • Lotto Betting • Lottoland UK

@2026 Lottoland UK