Back to site Which Safer Gambling Tools do you offer?
At Lottoland, our aim is to give you as much power as possible to manage your gambling.
Monetary limits
Limit | Explanation | Set by | Time frames available | Waiting period to decrease limit | Waiting period to increase limit | Documents needed to increase |
Deposit limit | Deposit limits allow you to set a budget on the amount you wish to deposit on the website. | You (Player) | 1 day, 1 week, 1 month | Instant | 24 hours | None |
Spend Limit | Spend Limit allows you to set a budget on the amount you can lose. The limit is calculated as Deposits-Withdrawals. | Us (Lottoland) | 1 month | Instant, on request | N/A – pending review of documentation provided | Latest payslip or 3 months of bank statements. |
Please note that all periods are rolling periods from the moment you set the limit.
Account Management Tools
Name | Explanation | Time-frames available | How to set |
Game Reality Checks | Allows you to keep track of your time spent playing on the website, by receiving an alert every 60 minutes you play on the website. | 1 hour, 2 hours, 3 hours, 4 hours, 5 hours, 6 hours & 12 hours | You can update the time for Game Reality Check My Account > Profile > Games Reality Check > Edit. |
Time-Out | Time-out allows you to take a short break from gambling. Your account will automatically reopen after the selected duration. | 1 day, 1 week, 1 month | You can set a time-out in "My Profile" by adjusting your account and Safer Gambling Status. |
Self-exclusion | A Self-exclusion allows you to take a prolonged break if you are struggling to control your gambling. Your account will remain closed until you contact us proactively to discuss reopening. | 6 months, 9 months, 1 year, 2 years, 5 years | You can set a self-exclusion in "My Profile" by adjusting your account and Safer Gambling status. |